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IX Web Hosting Review
General Impression - Category Rating 98%
IX Web Hosting, which was launched in 1999, recently made a remarkable appearance with the opening of their new data center located in Hopkinsville, KY.
With a professional website and very competitive hosting plans, IX has managed to be added to our list of top hosting companies. As the months passed by, IX WebHosting continuously improved its performance in both reliability and customer service, resulting in extremely quick loading websites and high customer satisfaction and consequently mastered to be rated by our review team.
Reliability - Category Rating 96%
Our experience with IX Web Hosting has been that IX hosting has very few server outages. It would be a lie to say IX hosting never has server outages but we can confidently say that the uptime track record for IX hosting is impressive.
Inevitably, downtime happens with most hosting companies. The question not if a company experiences server downtime the question is when it happens, how quickly does your hosting company resolve the problem. Quick problem resolution is a must, so your site will be back online in no time.
Our overall reliability experience with IX Web Hosting is positive. The company claims (as to most hosting companies) to provide 99.9% uptime for all hosted accounts and they have a guarantee on their website to support this claim.
Price & Cost Effectiveness - Category Rating 98%
IX Web Hosting's plans truly provide an excellent value. Regardless of your needs, IX web hosting plans allow you to save money right away - but the savings are even greater if you need to host many domain names. Their billing cycles run from quarterly, semi-annual to annual and 2-year billing cycles, the choice is yours on most plans. The longer the billing cycle, the higher the discount they provide.
Customer Service - Category Rating 99%
The customer service at IX web hosting is superb. We've seen more responsive and technically savvy support staff. We were thoroughly impressed by the technical skills of the IX Web Hosting customer care team.
Regardless of the problem, IX hosting was resolved within 24 hours: CGI scripts with programming errors, PASV FTP issues, ASP ODBC database connectivity, MSSQL Enterprise Manager troubles, PHP coding issues, domain-lock and expiration tricks. When it comes to technical and customer service IX web hosting has what it takes.
The support provided can be rated as above excellent, especially the 24 / 7 LIVE CHAT feature. A total of 450 support requests were submitted by a testing team in past several months, and on 400 requests the response immediately solved the issue. And unlike other hosts that claim to provide 24/7 chat support, we have found that IX Web Hosting truly provides 24 / 7 chat service.
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HOSTING PLANS |
PRICE |
HIGHLIGHTS AND FEATURES |
WEBSITE |
Expert Plan
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Monthly - $3.95
Setup - FREE
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 2 Domains
100 GB Web Space
1 Free Domain Reg
1,000 GB Data Transfer
100 Sub Domains
Linux, Windows, MAC OS Compatible
Provide Linux or Windows Platforms
more details...
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Visit Site
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Business Plus
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Monthly - $6.45
Setup - FREE
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8 Domains
300 GB Web Space
3 Free Domain Reg
1,500 GB Data Transfer
300 Sub Domains
Linux, Windows, MAC OS Compatible
Provide Linux or Windows Platforms
more details...
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Visit Site
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Unlimited Pro
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Monthly - $12.95
Setup - FREE
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16 Domains
Unlimited Space
5 Free Domain Reg
2000 GB Data Transfer
Unlimited Sub Domains
Linux, Windows, MAC OS Compatible
Provide Linux or Windows Platforms
more details...
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Visit Site
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